FAQ
Who reads my request?
Only the analysts and administrators assigned to your account. A mutual confidentiality agreement is accepted before any inquiry is processed.
Who prepares the report?
We use our own analytical engine and automated tools to gather and structure evidence and to prepare drafts. Every deliverable is reviewed, corrected and approved by a human analyst, who is accountable for it.
How long does a report take?
Timing depends on the type of request and its scope. The expected time is shown when you submit, and you are notified in the portal when the report is ready.
How are the sources checked?
Each claim in a report links to its source and carries a reliability grade. Where sources conflict or evidence is thin, the report says so rather than smoothing it over.
How do I pay?
Engagements are agreed in writing and signed electronically. Fees are fixed, in US dollars, and paid by bank transfer. We do not take card payments on the site.
Can I prove a report is genuine?
Every issued document has a verification number and a QR code. Use "Verify a document" in the footer, or scan the code, to confirm that Axiom Engine X issued it and whether it is the current version.
Can you guarantee an outcome?
No. We give an assessed likelihood and the reasoning behind it. Decisions and their consequences remain the client’s.
Can I ask for my data to be deleted?
Yes. Write to us and we will delete or return your data, subject to records we must keep by law or by the engagement terms.
More questions: info@axiomenginex.com